Telstra
Who we are
We are Australia's leading telecommunications and information services company, with one of the best known brands in the country. We offer a full range of services and compete in all telecommunications markets throughout Australia, providing 8.8 million Australian fixed line and 10.4 million mobile services, including 7.2 million 3G services.
More about us
Our main activities include the provision of:
- basic access services to most homes and businesses in Australia
- local and long distance telephone calls in Australia and international calls to and from Australia
- mobile telecommunications services
- broadband access and content
- a comprehensive range of data and Internet services
- management of business customers' IT and/or telecommunications services
- wholesale services to other carriers, carriage service providers and ISPs
- advertising, search and information services
One of our major strengths in providing integrated telecommunications services is our vast geographical coverage through both our fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia's domestic and international voice and data telephony traffic.
Telstra owns 50% of FOXTEL®, and its international businesses include CSL New World Mobility Group, TelstraClear Limited and Reach Limited.
Who we’re looking for
Telstra offers a wide range of career opportunities, from dynamic and exciting roles in retail and customer service to engineering, IT and all professional roles. Telstra is looking for people who have a real passion for customers, no matter where they work in the business. If you are excited by opportunities, love having a direct impact on the lives of Australians, enjoy flexibility and great rewards then Telstra could be the place for you.
As part of our retail team you will have the opportunity to work directly with customers, showcasing leading technology products and services, while working in a fun and rewarding team environment. You will gain experience in a company with an enormous array of career opportunities. We look for
The pace of change and demand in communications means that there is always something new to learn and work on. Being an engineer or in IT with Telstra means you will often be working at the leading edge of technology development and implementation.
Being gay, working here
We support and celebrate diversity at Telstra
Given the breadth of careers we have, and the size of company we are, it’s little wonder we have such a diverse team. At Telstra, you could be working with people from over 25 different cultures and backgrounds and who range in age from 18 to 77. Our beliefs and practices reflect diversity in terms of gender, religion, ethnicity, sexual orientation, disability, and age.
Telstra supports and celebrates diversity in our workplace - so we reflect the diversity of our customers we serve and the communities in which we operate and live. Diversity is a business imperative and is interwoven in everything we do - from leadership, performance and talent management through to business planning, strategic initiatives and reward systems.
Telstra is among a handful of Australian corporates to establish a strong network for our GLBT employees. Spectrum was launched on 1 December 2008 and already has almost 250 members. All our employment policies are free of discrimination related to sexual orientation and Telstra has signed on to Australian Marriage Equality as an employer who recognises diversity of relationships among its employees and customers. Telstra continues to look for opportunities where it can remain progressive and inclusive as an employer.
Insider Info
Telstra’s “Spectrum” network for GLBT employees and supporters was launched in 2008. Of working at Telstra, some “Spectrum” members have said:-
I am gay and became a father in June last year and am co-parenting with a lesbian couple, Telstra policy recognised our Rainbow family and the circumstances were a little different to a traditional family.
I was able to take parental leave and welcome/settle our baby at home when he was born.
-Team Manager, Melbourne.
I've worked a Telstra since August of 2008 and since being here have found nothing but a supportive and welcoming culture and community. Within five minutes of walking into the centre I could see a wide and varied staff entirely dissimilar to any idea I had previously. Reading the statistics about people who felt they had a block in their way of promotion due to their sexual orientation came as an outrageous surprise, after 18 months I am in the role of Subject Matter Expert for my team and I have no doubt that if I chose to apply for further promotions such as a team leader that I would without a doubt be considered fairly by management and supported by my Team leader - sexual orientation would not even factor in regards to Telstra's promotion schemes. I have made and am sure will continue to make what I know will be lifelong friends some of which are gay, straight and lesbian. I know that without the inclusive community spirit that Telstra has fostered all of this would not have been possible.
-Customer Service Consultant, Townsville
Quick Facts
Where we are
Telstra is located in every state and territory of Australia in urban, rural and remote localities.
What we do
We are Australia's leading telecommunications and information services company, with one of the best known brands in the country. We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 9.0 million Australian fixed line and 10.2 million mobile services, including 6.3 million 3G services.
Opportunities
- IT
- Engineering
- Sales
- Marketing
- Corporate Affairs
- HR
- Finance
- Retail
- Customer Service
- Procurement
Qualifications Required
As appropriate to the roles
Contact Details
www.telstra.com.au/abouttelstra/contact/index.cfm
Size
42,000
Benefits
When you join Telstra as a permanent employee, you gain access to a huge range of benefits. As well as discounted broadband or mobile plans, we can also help you save on your gym membership, health insurance, and even your next holiday. For eligible employees, we also offer salary packaging and staff share options, so you can do more with your income.
It’s all part of our My Rewards @ Telstra program – designed to give something back to our people for the hard work they do every day.
Through our network of partners, you can get discounts at Fitness First, Medibank Private, lastminute.com, Accor Hotels, Britz campervans, Avis, Hertz, Stella Resorts and more.
Get great savings on CDs, TVs, DVD players and much more through JB HiFi. You can also take advantage of spot specials on computers and printers through Hewlett Packard.
Coordinating your personal finances can be a nightmare at the best of times. To help, we offer discounted home-loan fees, reduced legal fees, free financial planning, and even 10% off the cost of preparing your tax return.
Of course, when you’re part of the Telstra team, you can enjoy discounts on our products and services. This includes discounted mobile phone and home phone plans, FOXTEL™ discounts, reduced broadband fees and free dial-up hours.
We provide eligible employees with the option to buy Telstra shares at special rates and conditions to give our people a potential financial reward, as well as a greater sense of career ownership and control.
If eligible, we can also help you make the most of your income by allocating a portion of your pre-tax dollars to things like a new car, childcare, education, superannuation, Telstra shares, or Telstra products and services. We also offer certain eligible employees a yearly incentive plan, through which they can earn financial bonuses.
Of course, all these benefits are in addition to working in one of Australia’s most dynamic and important companies – and alongside some of the industry’s best and brightest people.
